Perfect Corp. ("Perfect," "we" or "us") provides services based on an internet real-time communication/sharing multi-media contents which also allows you to create your virtual makeup looks with your favorite products and a client application for multiple platforms on all YouCam Services including YouCam for Web and YouCam for Business (collectively known as the "Service" or "SaaS"). This Privacy Statement describes Perfect's information practices and the choices available to you regarding Perfect's use of information that can be used to identify you ("Personal Data").
Data We Process and how do we use information we collect from you
Depending on how you interact with us, some data is automatically processed if you visit our Sites, whilst other data is collected and processed if you submit it to us.
Data we process only if you submit it to us:
When you interact with us on our Sites, you can submit Personal Data to us in various situations, including:Membership Account Data:
On our Sites, you can register for an account with your e-mail address and a password you create which you will automatically create an account for yourself, with this account, you can use to manage and updates to your Personal Data.Transaction Data:
If you make any purchases on our Sites , we will process your contact and billing information, such as your name, address, and credit card information. You can view the exact information required in the form provided at point of purchase. We will only use this data to complete your order, for billing purposes, and for internal accounting.Customer Support Data:
You can communicate with us by using the specified email address of our customer support team for requests on technical assistance, request information on the status of your order, or otherwise reach out to our customer support team. In order to respond to your request, we will process your contact data as well as the contents of your request. Once your request has been complied, we will delete this data pursuant to our data retention period described below.Email/Direct Mail Data:
unless you opt in for this feature in our Sites, from time to time, we may interact with you directly by mail, email, or telephone to inform you about new services, features, products, or special offers that you told us you were interested in receiving (including our newsletters). However, we will not contact you with any commercial communications that are unrelated to our Sites unless you have given us your prior consent to receiving such information. When responding to one of these campaigns, you may have the option to provide us with personal information, which we will use for the purpose indicated.Business Contact or Sales Prospect Data (on Sites):
If you are a business contact or sales prospect that has provided us your Personal Data, we will store your data in our database so that we can follow up on previous business conversations we've had with you, provide you additional information about our services and features which you are interested in. We may also share your Personal Data with sales representatives employed with our local affiliates to connect with you with respect to any potential prospect of business opportunity we will have with you.YouCam for Web:
when you choose your setting to enable ‘Photo Sharing” function under Premium plan of YouCam for Web, your customer/users will submit his or her email address and photo to enable such customer/user to download the photo within 24 hours upon such photo is captured, upon lapse of the this time frame, the photo will be deleted from Perfect’s server.
Sharing Personal Information with Third Parties.
We treat your Personal Data with care and confidentially and will only pass it on to third parties to the extent described below and not beyond. We do not share, sell, rent, or trade Personal Data with third parties for any promotional purposes. Where our affiliates, resellers, or service providers process Personal Data, they will do so solely on our instructions and have undertaken to comply with strict contractual requirements for the security of your data (including, but not limited to, complying with this Privacy Statement).
- Third Party Service Provider
Perfect transmits data to service providers that enable us to provide our Site and market, sell, payment process and delivery. This includes the parties providing our third-party cookies and tracking tools, as well as parties providing us with services to assist us in processing transactions, including credit card transactions, handling shipping and processing of orders, providing customer support, managing customer relationships, hosting the Sites, collecting, storing, or removing your information, or performing statistical analysis, providing marketing assistance, investigating fraudulent activity, conducting customer surveys, technical and customer support, perform tracking and reporting functions, conduct quality assurance testing providing customer service, customer surveys and other services in connection with the Site or Apps. We sometimes need to share your information with these companies in order for them to provide the applicable services.
- Public Authorities
Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law, such as when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or litigation or other legal process or action (whether or not initiated by Perfect) to protect Perfect's, our users' or third parties' rights, property or safety. We will transmit data to public authorities such as law enforcement or tax authorities only in the case of a legal obligation to do so based on a request for information from the respective authority.
Personal Information Protection
We strive to protect the security of your information during transmission using, for instance TSL software, which encrypts information you input. It is important for you to protect against unauthorized access to your password and to your mobile device. Be sure to sign off when finished using a shared mobile device.
You may control cookie setting by following the steps below:
How to Control Cookies on mobile phone, computer and tablet
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences
- Most web browsers automatically accept cookies but provide controls that allow you to turn off, block or delete them. Learn more at
- Please be aware that if you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, will be deleted and may need to be recreated.
How can you manage information about yourself.
We provide you with the ability to access, rectify, update and erase your data on our service by contacting us at email@example.com
for any other enquiries relating to your account information.
Time Frame for Keeping Data (Data Retention Period)
Data collected via User Apps Usage Data will be automatically deleted after two years from date of receipt of data (except for messages which will be kept for two weeks from date of sending). However, these data may be retained on a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs longer than two years.
How do we operate and transfer
We share information globally, both internally within Perfect and externally within our partners. Your information may, for example, be transferred or transmitted to, or stored and processed in the United States or other countries outside of where you live for the purposes as described in this policy. We rely on European Commission’s guidelines and decisions about certain countries, as applicable for these data transfers to the United States and other countries.
If you have any questions relating Privacy Statement or any complaints or comments on how the Company handle your information related to the Service, please write to firstname.lastname@example.org
or 14F., No.98, Minquan Rd., Xindian Dist., New Taipei City 231, Taiwan (R.O.C.).